FAQ's

Q. What are the payment options available?

A. We accept all major credit and debit cards through the stripe powered Shopify Payment system.

Q. I don't have a tracking number when will I get one?

A. When you receive your confirmation email a tracking number will be uploaded after processing, if not you can email us for an update on your tracking Please allow 1-3 days for your tracking to update on the system from the carriers.

Q. Has my order been dispatched yet?

A. Orders are generally dispatched 2-4 working days, sometimes sooner. You will receive an email when your order has been dispatched.

Q. I need to cancel or change my order how do i do this?

A. We always try our best to cancel your order, if your order has been shipped or processed then we cannot cancel it. If your order has not been shipped or processed then please contact us.

Q. My order is still not here please help?

A. Firstly, please do not worry your order is on its way. If your order has been taking a long time then please contact us and we will look into it.

 Q. I put the wrong address in my order, can I change it?

  A. If you put in the in correct delivery address on your order then please contact as ASAP if your order hasn't been shipped or dispatched.